Urgent Safety Recall

Please be informed that we have discovered a quality issue on the O-ring assembled on the Nemo Air Quick Connector.

Mares Diving has announced a product safety recall involving the company's NEMO Air scuba diving computer. Under certain circumstances, the O-ring can fail and cause a slow leak of breathing gas through the Quick Connector, which could require a diver to surface quickly and face possible risk of injury or running out of air.

Any air leak resulting from an O-ring failure would be slow, because these fittings are designed to the EN250 standard, which requires a very small (0.3mm) opening in the high-pressure hose fitting, but we nevertheless take this issue seriously and intend to correct all affected units.

The O-rings in some units may have been replaced in an earlier service campaign, but this recall requires replacing the entire metal quick connector female fitting at the end of the high pressure air hose that holds the O-ring (new Mares part no. 44200829). Replacement connector assemblies have a groove machined around the middle of the fitting, but recalled units do not.

ALL CONSUMERS SHOULD STOP USING ANY NEMO AIR DIVE COMPUTER, AND ALL RETAILERS SHOULD REMOVE THESE UNITS FROM DISTRIBUTION, UNTIL THEY HAVE BEEN INSPECTED AND REPAIRED BY AN AUTHORIZED MARES DEALER / SERVICE CENTER.

Affected products and codes are:
Finished goods
414158 – DIVE COMPUTER NEMO AIR
414159 - DIVE COMPUTER NEMO AIR W/COMPASS NO

Spare parts
44200771 – HP HOSE W/QUICK CONNECTOR NEMO AIR
44200770 – QUICK CONNECTOR ASSY. FEMALE NEMO AIR

Please contact an Authorized Mares Dealer/Service Center in your area to schedule the removal and substitution of your Nemo Air computer Quick Connector Assembly Female with the new Nemo Air computer Quick Connector Assembly Female. If you want MARES to perform the above service procedures, please contact our customer service department at 1-800-874-3236 for a return authorization number. You will need to provide the unit(s) serial number(s).

ALL NEMO AIR QUICK CONNECTOR FEMALE ASSEMBLIES MUST BE REMOVED AND SUBSTITUTED WITH THE NEW ONE PRIOR TO DIVING NEMO AIR. THERE IS NO CHARGE FOR THIS SERVICE.

Thanks a lot for your understanding and cooperation. For detailed information please go to: www.mares.com

This voluntary recall is being conducted by Mares in cooperation with the U.S. Consumer Product Safety Commission.